Systems Engineer II

Under supervision of the Systems Engineer III or other higher level engineer, an incumbent of this position, located in the Lower Hudson Regional Informational Center (LHRIC) of Southern Westchester BOCES, is responsible for troubleshooting complex systems integration issues and providing technical support for servers and operating systems used by LHRIC and its member school districts. This class differs from the lower level Systems Engineer I in that the Systems Engineer II is involved in identifying, analyzing and resolving operational issues; manages and configures “enterprise” level tools and applications which impact consortium-wide operations; and is further distinguished by the level of independence exercised in the performance of work assignments, the complexity of these assignments, and the advanced level of troubleshooting involved in finishing an assignment. The incumbent works independently or with a higher level manager to resolve systems integration issues involving specialized hardware and software. Supervision of subordinate staff may be an aspect of this position. Does related work as required.

A high school or equivalency diploma and either: (a) a Bachelor’s Degree* in Information Technology or a closely related field and two (2) years of experience where the primary function of the position was server administration, including the installation, operation, maintenance and problem diagnosis of servers and associated equipment, or (b) seven (7) years of experience as described in (a).
SUBSTITUTION #1 :
Satisfactory completion of 30 college credits* may be substituted on a year for year basis for up to four (4) years of the required experience.
SUBSTITUTION #2 :
Certification on the current Windows Server Operating System (or version immediately preceding) from a Microsoft Authorized Training Center, or certification on LINUX, may be substituted for six (6) months of the required experience.

There are no residence requirements to participate in the