Office Assistant (Automated Systems)

Under supervision, incumbents of this class provide clerical and office support of a routine nature associated with the functions of the assigned agency, department or office. Incumbents are required to operate a variety of computer applications, as responsibilities involve maintenance of both automated and manual files and records, and producing various document formats for finished copy using automated systems. Other typical duties include providing information to the public or visitors regarding office procedures and services, either in person or over the phone; answering telephones and taking messages; processing forms and collecting fees related to office activities; and other related clerical tasks. Independent judgment is exercised when routine matters or clearly defined policies are involved. This level differs from the Senior Office Assistant (Automated Systems) in that the tasks performed are routine, requiring entry level skills, whereas the Senior Office Assistant (Automated Systems) requires advanced level skills and functions more independently in carrying out complex assignments. Supervision is not a responsibility of this position; however, incumbents may oversee the work of part-time or seasonal help. Does related work as required.

Possession of a high school or equivalency diploma.

There are no residence requirements to participate in the