Director of Social Services

The work involves responsibility for planning, directing, coordinating and supervising the staff of the RHCS Social Services Department. Work is performed under the general supervision of the Deputy Commissioner, RHCS with leeway for independent judgment in carrying out the details of the work. Incumbent does related work as required.

(Program Administrators Series) A test designed to evaluate knowledge, skills and/or abilities in the following areas. Preparing Written Material - These questions test for the ability to present information clearly and accurately, and to organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences followed by four restatements of the information. You must then choose the best version. For other questions, you will be given paragraphs with their sentences out of order. You must then choose, from four suggestions, the best order for the sentences. Understanding and Interpreting Written Material - These questions test for the ability to understand and interpret written material. You will be presented with brief reading passages and will be asked questions about the passages. You should base your answers to the questions only on what is presented in the passages and not on what you may happen to know about the topic. Administration - These questions test for knowledge of the managerial functions involved in directing an organization or an organizational segment. These questions cover such areas as: developing objectives and formulating policies; making decisions based on the context of the administrator's position and authority; forecasting and planning; organizing; developing personnel; coordinating and informing; guiding and leading; testing and evaluating; and budgeting. Supervision - These questions test for knowledge of the principles and practices employed in planning, organizing, and controlling the activities of a work unit toward predetermined objectives. The concepts covered, usually in a situational question format, include such topics as assigning and reviewing work; evaluating performance; maintaining work standards; motivating and developing subordinates; implementing procedural change; increasing efficiency; and dealing with problems of absenteeism, morale, and discipline.
-USE OF CALCULATORS IS RECOMMENDED-
The New York State Department of Civil Service has not prepared a test guide for this examination. However, candidates may find information in the publication 'General Guide to Written Tests' helpful in preparing for this test. This publication is available online at: https://www.cs.ny.gov/testing/testguides.cfm. Seniority points of 0.2 will be added to an eligible score for each year of continuous permanent competitive class service up to a maximum of twenty years. Langdon C. Chapman, Commissioner of Human Resources Date of Issue: 10/02/26
- AN EQUAL OPPORTUNITY EMPLOYER –