Supervising Workforce Development Counselor

This is a professional supervisory position involving responsibility for supervising and coordinating Workforce Development program services and related program activities. The work involves reviewing client cases and employability plans, monitoring participation and compliance activities, interpreting Workforce Development program rules and regulations, and coordinating services with employers, training providers, community organizations, and other agencies. The work is performed under the general supervision of a higher-level administrative employee with considerable leeway allowed for the exercise of independent judgment in carrying out assignments and supervising staff. Supervision is exercised over the work of Senior Workforce Development Counselors, Workforce Development Counselors, and para-professional, clerical, and support staff assigned to Workforce Development. Does related work as required. Controlled Substance Screening: When you are offered a full-time or part-time, permanent or contingent permanent appointment at Ontario County, you will be required to complete a controlled substances screening prior to employment. Background Investigation: Candidates may be subject to a thorough background investigation to determine suitability for appointment. Applicants may be required to authorize access to educational, employment, criminal history and other records check as part of such investigation. Criminal convictions or other offenses are subject to evaluation and may result in disqualification. Applicants will be required to submit the necessary fees for the fingerprint processing, where required.
SUPERVISING WORKFORCE DEVELOPMENT COUNSELOR PAGE 3
EXAM NO. 60070-910
Special requirement for appointment in school districts or BOCES: Per Chapter 180 of the Laws of 2000, and by Regulations of the Commissioner of Education, to be employed in a position designated by a School District or BOCES as involving direct contact with students, a clearance for employment from the State Education Department is required.

Either:
1. Possession of a Bachelor’s Degree, or higher, in the Social Sciences, Human Services, Human Resources, or a closely related field of study specifically structured to prepare individuals for work in the field of counseling, AND three (3) years of full-time paid experience, or its part-time equivalent, as a counselor, caseworker, employment interviewer, or other closely related position with similar duties and responsibilities, one (1) year of which must have been in a supervisory capacity; OR
2. Possession of an Associate’s Degree in the Social Sciences, Human Services, Human Resources, or a closely related field of study specifically structured to prepare individuals for work in the field of counseling, AND five (5) years of full-time paid experience, or its part-time equivalent, as a counselor, caseworker, employment interviewer, or other closely related position with similar duties and responsibilities, one (1) year of which must have been in a supervisory capacity; OR
3. Graduation from high school or possession of a high school equivalency diploma AND seven (7) full-time paid work experience, or its part-time equivalent, as a counselor, caseworker, employment interviewer, or other closely related position with similar duties and responsibilities, two (2) years of which must have been in a supervisory capacity;
4. An equivalent combination of education/training and experience as defined by the limits of (1), (2) and (3) above.

A test designed to evaluate knowledge, skills and/or abilities in the following areas:
1. Advising and interacting with others - These questions test for the ability to interact with other people in order to gather and present information and to provide assistance and advice in a courteous and professional manner.
2. Preparing written material - These questions test for the ability to present information clearly and accurately, and to organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences followed by four restatements of the information. You must then choose the best version. For other questions, you will be given paragraphs with their sentences out of order. You must then choose, from four suggestions, the best order for the sentences.
3. Principles and practices of employment counseling - These questions test for knowledge and understanding of the principles, practices, and techniques of employment counseling. Questions may include such topics as counseling individuals and/or groups on employment-related issues; providing support, advocacy, and accountability; and developing job opportunities throughout the community.
4. Supervision - These questions test for knowledge of the principles and practices employed in planning, organizing, and controlling the activities of a work unit toward predetermined objectives. The concepts covered, usually in a situational question format, include such topics as assigning and reviewing work; evaluating performance; maintaining work standards; motivating and developing subordinates; implementing procedural change; increasing efficiency; and dealing with problems of absenteeism, morale, and discipline. Test guide: The New York State Department of Civil Service has not prepared a test guide for this examination. However, candidates may find information in the publication 'General Guide to Written Tests' helpful in preparing for this test. This publication is available on line at: https://www.cs.ny.gov/testing/testguides.cfm. Candidates are allowed to use quiet, hand-held, solar or battery powered calculators. Devices with Typewriter Keyboards, Spell Checkers, personal Digital Assistants, Address Books, Language Translators, Dictionaries, or any similar devices are prohibited. Cell phones, SmartWatches or any similar electronic devices are prohibited. You may not bring books or other reference materials. You will not be permitted to use the calculator function of your cell phone.

Candidates must have their domicile Ontario, Livingston, Monroe, Seneca, Steuben, Wayne, or Yates County for at least one month immediately preceding the examination date.
- It is the applicants’ responsibility to clearly show that they meet the minimum qualifications for the position.

The Ontario County Department of Social Services has one (1) position currently held by a provisionally appointed employee, who may be appointed on a permanent basis if found reachable on the Civil Service Eligible List established as a result of this examination. This examination is being held to establish an Eligible List to fill future vacancies in this title, which may occur during the life ...