Utility Supervisor

As a Utility Supervisor , you would lead, facilitate, and participate in meetings and work groups with personnel from the utility industry, utility interest groups, and consumer groups in order to conduct investigations, resolve utility and stakeholder disputes, and develop strategic policy and conceptual proposals and recommendations for senior management based on expert knowledge of and experience within assigned utility or policy area. You would also review and evaluate data and information and provide independent analyses, conclusions, and recommendations; write and compile testimony, publications, white papers, draft Commission orders, internal memos, and presentations; respond to inquiries from commissioners, legislators, consumers, and regulatory bodies; lead and direct the resolution of the most difficult or controversial utility and policy assignments; and manage a section comprised of lower-level staff.

Open to employees of: Public Service, Department of

On or before January 9, 2027, you must be a qualified employee of the New York State Department of Public Service and have had three months of permanent competitive, non-competitive NY HELPS*, or 55-b/55-c service as a Utility Analyst 3, Utility Analyst 3 (Cyber Security), Utility Engineering Specialist 3**, Utility Engineering Specialist 3 (Gas Pipeline Safety)**, or Utility Engineering Specialist 4 (Power)**. If you have received a permanent appointment to a qualifying title listed and served provisionally*** in that title immediately preceding your permanent appointment, such provisional service may be counted towards meeting the time in title required for this examination.

**Due to the 2024 and 2025 title structure changes, permanent competitive, non-competitive NY HELPS*, or 55-b/55-c service as either a Power Systems Operations Specialist 4, Power Systems Operations Specialist 4 (Nuclear), Power Systems Operations Specialist 5, Power Transmission Planner 4, or Professional Engineer 2 (Gas Pipeline Safety) is also qualifying.

Only the title or titles listed are qualifying.

If you were permanently appointed to a qualifying title on or before October 9, 2026, and have served continuously in this title since that date, you are eligible to file for this examination.

*If you were permanently appointed via the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) program to a qualifying title in the non-competitive class on or before October 9, 2026, and have served continuously in this title since that date, you may apply for this examination.

***If you were permanently appointed to a qualifying title and had provisional service in the same title immediately preceding the permanent appointment, such provisional service may be counted towards meeting the time in title required to apply for this examination. Your provisional appointment must have been on or before October 9, 2026, to qualify for this examination.

Qualifying Experience For Appointment From The Eligible List: After one year of service described in the Minimum Qualifications, successful candidates will be qualified for appointment from the eligible list.

Employees appointed via the NY HELPS program to a qualifying title in the non-competitive class will have their names restricted from appointment from the eligible list until their position is covered-in to the competitive class by action of the New York State Civil Service Commission or otherwise obtain permanent competitive status in the position.

If you have received a permanent appointment to a qualifying title listed and served provisionally in that title immediately preceding your permanent appointment, such provisional service may be counted towards meeting the time in title required for appointment from the eligible list.

The Positions: These positions exist in the New York State Department of Public Service and are located statewide.

To be considered for appointment to this title, you must pass the multiple-choice test . The multiple-choice test evaluates your knowledge, skills, and/or abilities in the following areas:

Analyzing and evaluating information - These questions test for the ability to analyze, interpret, and draw reasonable conclusions from information presented in text, data, images or symbols. This may involve identifying a significant problem or issue; focusing on relevant data and text; identifying trends, relationships, and significant features; assessing relevant alternatives; suggesting or evaluating possible conclusions; and applying logical principles to information provided.

Preparing reports and official documents - These questions test for the ability to prepare reports and other official documents for use within and among governmental agencies, in legal or regulatory settings, or for dissemination to the public. Some questions test for a knowledge of grammar, usage, punctuation, and sentence structure. Others test for the ability to present information clearly and accurately, to use the proper tone, and to organize paragraphs logically and comprehensibly.

Working and interacting with others - These questions test for knowledge of how to effectively approach work and maintain professional relationships with others in the workplace. Each question presents a situation and a number of possible approaches for handling it. Question topics may include working with supervisors and coworkers, interacting with members of the public, handling conflict, and managing workplace demands and priorities. The questions are not specific to any job title or place of work.

Administrative supervision - These questions test for knowledge of the principles and practices involved in directing the activities of a large subordinate staff, including subordinate supervisors. Questions relate to the personal interactions between an upper level supervisor and their subordinate supervisors in the accomplishment of objectives. These questions cover such areas as assigning work to and coordinating the activities of several units, establishing and guiding staff development programs, evaluating the performance of subordinate supervisors, and maintaining relationships with other organizational sections.

Understanding and applying administrative principles - These questions test for knowledge of how to effectively manage and direct an organization or an organizational segment. These questions cover such areas as developing objectives, formulating policies, making decisions, forecasting and planning, developing personnel, organizing and coordinating work, communicating information, providing leadership, and delegating authority and responsibility.

Test Guide & Sample Test Material: A General Guide to Multiple-Choice Tests is available at http://www.cs.ny.gov/testing/testguides.cfm . If Sample Test Material is available for a subject area described above, it can be found at http://www.cs.ny.gov/testing/sampletestmat.cfm .

If you pass, your seniority credit(s), if any, will be included in the computation of your final score. Your final score on the eligible list will be determined after adding any Veterans' credits.

Credit For Seniority: Seniority is credited at the rate of one credit for each five-year period (or fraction thereof), excluding the first year of service.

Admission To The Test: If approved for a multiple-choice test, you will receive an admission notice which will indicate your assigned test date and the way your test will be administered. Your test may be administered with paper and pencil or online at a state test site. You cannot request to change your scheduled day or request a specific type of test administration.

Applicants are required to have a Personal NY.gov account and keep their email address up to date . The Department of Civil Service and other state agencies will communic

These positions exist in the New York State Department of Public Service and are located statewide.