Business Officer 4

As a Business Officer 3 , you would direct, manage, and oversee business office operations for a facility operated by the Office of Mental Health or Office for People With Developmental Disabilities, including business and financial management functions related to accounting, budgeting, contract administration, inventory control, and purchasing; develop, implement, and revise business office policies and procedures; and supervise lower-level Business Officers and administrative support staff. You may also plan, manage, and oversee support service operations, which may include environment services/housekeeping, nutrition/food service, maintenance, physical plant, safety and security, and transportation services.

As a Business Officer 4 , you would direct, manage, and oversee business office operations for a large facility or multiple facilities operated by the Office of Mental Health or Office for People With Developmental Disabilities, including business and financial management functions related to accounting, budgeting, contract administration, inventory control, and purchasing; develop, implement, and revise business office policies and procedures; and supervise lower-level Business Officers and administrative support staff. You may also plan, manage, and oversee support service operations, which may include environment services/housekeeping, nutrition/food service, maintenance, physical plant, safety and security, and transportation services.

Open to employees of: Multiple Agencies

On or before January 9, 2027, you must be a qualified employee of the New York State Office of Mental Health, Office for People With Developmental Disabilities, or Helen Hayes Hospital and have had 45 days of permanent competitive, non-competitive NY HELPS*, or 55-b/55-c service as shown below. If you have received a permanent appointment to a qualifying title listed and served provisionally** in that title immediately preceding your permanent appointment, such provisional service may be counted towards meeting the time in title required for this examination.

For Exam No. 31-590020:

Either A. Business Officer 2;

Or B. Agency Safety and Health Director 1, Associate Accountant, Associate Auditor, Auditor 2, Associate Budgeting Analyst, Associate Health Care Fiscal Analyst, Associate Personnel Administrator, Human Resources Specialist 2, Contract Management Specialist 2, Office Services Manager, or Resources and Reimbursement Agent 3.

For Exam No. 31-591020:

Either A. Business Officer 2, or Business Officer 3;

Or B. Associate Director Human Resources 1 (Institution), Director Institution Human Resources Management 1, Supervising Accountant, Supervising Budgeting Analyst, or Supervisor Agency Accounts.

Only the title or titles listed are qualifying.

If you were permanently appointed to a qualifying title on or before November 25, 2026, and have served continuously in this title since that date, you are eligible to file for this examination.

*If you were permanently appointed via the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) program to a qualifying title in the non-competitive class on or before November 25, 2026, and have served continuously in this title since that date, you may apply for this examination.

**If you were permanently appointed to a qualifying title and had provisional service in the same title immediately preceding the permanent appointment, such provisional service may be counted towards meeting the time in title required to apply for this examination. Your provisional appointment must have been on or before November 25, 2026, to qualify for this examination.

Qualifying Experience For Appointment From The Eligible List: After one year of service described in the Minimum Qualifications, successful candidates will be qualified for appointment from the eligible list.

Employees appointed via the NY HELPS program to a qualifying title in the non-competitive class will have their names restricted from appointment from the eligible list until their position is covered-in to the competitive class by action of the New York State Civil Service Commission or otherwise obtain permanent competitive status in the position.

If you have received a permanent appointment to a qualifying title listed and served provisionally in that title immediately preceding your permanent appointment, such provisional service may be counted towards meeting the time in title required for appointment from the eligible list.

Eligibles who meet the “B” qualifications, and who are subsequently appointed to an “A” title, may request to have their name added to the “A” list, once they have completed the time in title year(s) of service in the “A” title. The request should be submitted in writing to the NYS Department of Civil Service, Albany, New York 12239; Attention: S1/FDD.

Order of Certification: The order of certification of this eligible list will be: Promotion Unit "A" eligibles 4. Department "All" eligibles

Promotion Unit "All" eligibles 5. Interdepartmental "A" eligibles

Department "A" eligibles 6. Interdepartmental "All" eligibles

Additional Requirements for Appointment:
Background Investigation/Justice Center Review: In some agencies, the names of all prospective employees will : be checked against the Staff Exclusion List (SEL), maintained by the Justice Center for the Protection of People with Special Needs. P

To be considered for appointment to this title, you must pass the multiple-choice test . The multiple-choice test evaluates your knowledge, skills, and/or abilities in the following areas:

Administrative supervision - These questions test for knowledge of the principles and practices involved in directing the activities of a large subordinate staff, including subordinate supervisors. Questions relate to the personal interactions between an upper level supervisor and their subordinate supervisors in the accomplishment of objectives. These questions cover such areas as assigning work to and coordinating the activities of several units, establishing and guiding staff development programs, evaluating the performance of subordinate supervisors, and maintaining relationships with other organizational sections.

Working and interacting with others - These questions test for knowledge of how to effectively approach work and maintain professional relationships with others in the workplace. Each question presents a situation and a number of possible approaches for handling it. Question topics may include working with supervisors and coworkers, interacting with members of the public, handling conflict, and managing workplace demands and priorities. The questions are not specific to any job title or place of work.

Preparing reports and official documents - These questions test for the ability to prepare reports and other official documents for use within and among governmental agencies, in legal or regulatory settings, or for dissemination to the public. Some questions test for a knowledge of grammar, usage, punctuation, and sentence structure. Others test for the ability to present information clearly and accurately, to use the proper tone, and to organize paragraphs logically and comprehensibly.

Analyzing and evaluating information - These questions test for the ability to analyze, interpret, and draw reasonable conclusions from information presented in text, data, images or symbols. This may involve identifying a significant problem or issue; focusing on relevant data and text; identifying trends, relationships, and significant features; assessing relevant alternatives; suggesting or evaluating possible conclusions; and applying logical principles to information provided.

Understanding and interpreting tabular material - These questions test your ability to understand, analyze, and use the internal logic of data presented in tabular form. You may be asked to perform tasks such as completing tables, drawing conclusions from them, analyzing data trends or interrelationships, and revising or combining data sets. The concepts of rate, ratio, and proportion are tested. Mathematical operations are simple, and computational speed is not a major factor in the test.

Understanding and applying administrative principles - These questions test for knowledge of how to effectively manage and direct an organization or an organizational segment. These questions cover such areas as developing objectives, formulating policies, making decisions, forecasting and planning, developing personnel, organizing and coordinating work, communicating information, providing leadership, and delegating authority and responsibility.

Test Guide & Sample Test Material: A General Guide to Multiple-Choice Tests is available at http://www.cs.ny.gov/testing/testguides.cfm . If Sample Test Material is available for a subject area described above, it can be found at http://www.cs.ny.gov/testing/sampletestmat.cfm .

If you pass, your seniority credit(s), if any, will be included in the computation of your final score. Your final score on the eligible list will be determined after adding any Veterans' credits.

Credit For Seniority: Seniority is credited at the rate of one credit for each five-year period (or fraction thereof), excluding the first year of service.

Admission To The Test: If approved for a multiple-choice test, you will receive an admi