Employment Assistant III

This is supervisory work involving a responsibility for overseeing and directing the day-to- day activities of an employment unit. The work is performed under the general supervision of a higher-level administrator and supervision is exercised over a number of paraprofessional, technical and clerical personnel. Does related work as required. When completing the application, you must include the dates of employment, hours worked per week, job title, and primary duties for each position. Be specific - vague information will not be accepted. Incomplete applications or documentation may result in disqualification.

At the time of examination, you must have:
1. Graduation from high school or possession of an equivalency diploma and five (5) years of paid work experience in employment interviewing and/or job placement or seven (7) years of paid work experience that involved direct public contact*, at least one (1) year of which must have involved the supervision of staff; or
2. An Associate’s degree or equivalent college credits (minimum of sixty (60) credits) and three (3) years of paid work experience in employment interviewing and/or job placement or five (5) years of paid work experience that involved direct public contact*, at least one (1) year of which must have involved the supervision of staff; or
3. A Bachelor’s degree or higher and one (1) year of paid work experience in employment interviewing and/or job placement or three (3) years of paid work experience that involved direct public contact*, at least one (1) year of which must have involved the supervision of staff. *Public contact shall be defined as direct contact (e.g., in-person or telephone interactions) with clients, customers or members of the public that involves persuasion, negotiations, counseling, gathering, disseminating, or clarifying information, and inspection activities that include contact with individuals, or similar activities. The nature of the contact is such that it requires judgment and independent thinking on the part of the individual in dealing with or responding to another person.

1. Advising and Interacting with Others – These questions test for the ability to interact with other people in order to gather and present information and to provide assistance and advice in a courteous and professional manner.
2. Preparing Written Material – These questions test for the ability to present information clearly and accurately, and to organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences followed by four restatements of the information. You must then choose the best version. For other questions, you will be given paragraphs with their sentences out of order. You must then choose, from four suggestions, the best order for the sentences.
3. Principles and Practices of Employment Counseling – These questions test for knowledge and understanding of the principles, practices, and techniques of employment counseling. Questions may include such topics as counseling individuals and/or groups on employment-related issues; providing support, advocacy, and accountability; and developing job opportunities throughout the community.
4. Interviewing – These questions test for knowledge of the principles and practices employed in obtaining information from individuals through structured conversations. These questions require you to apply the principles, practices, and techniques of effective interviewing to hypothetical interviewing situations. Included are questions that present a problem arising from an interviewing situation, and you must choose the most appropriate course of action to take.
5. Supervision – These questions test for knowledge of the principles and practices employed in planning, organizing, and controlling the activities of a work unit toward predetermined objectives. The concepts covered, usually in a situational question format, include such topics as assigning and reviewing work; evaluating performance; maintaining work standards; motivating and developing subordinates; implementing procedural change; increasing efficiency; and dealing with problems of absenteeism, morale, and discipline.
USE OF CALCULATORS IS ALLOWED FOR THIS EXAMINATIO N

Candidates must be legal residents of the States of New York, New Jersey or Connecticut at the time of application submission for the examination.

Rockland County Department of Social Services. An open-competitive and promotional examination will be held on the same day. Eligible candidates may apply for both by submitting a separate application for each. Vacancies will first be filled from the promotional list; once that list is exhausted, the open-competitive list will be used to fill vacancies for at least one year from the date the list ...