Administrative Officer II

Coordinates administrative operations of a department, including personnel management, fiscal management, and/or policy implementation; performs related duties as required.

Must be met on or before the date of the written test :
Candidates must be employed by the DEPARTMENT IN WHICH PROMOTION IS SOUGHT and must be serving and have served continuously, in the department in which promotion is sought, on a permanent basis in the competitive class for six months immediately preceding the date of the written test as ADMINISTRATIVE OFFICER I and, for promotion to the title of ADMINISTRATIVE OFFICER II such service must continue to the date of appointment. NOTE : According to Civil Service Law, section 52.10(a) which became effective September 4, 2024, time served provisionally immediately preceding permanent appointment shall count towards meeting the time in title and the employee shall be eligible to take the promotion examination. NOTE : FOR OTHER PROMOTION SITUATIONS, SEE ITEM NO. 2 OF GENERAL INFORMATION

A written test designed to evaluate knowledge, skills and /or abilities in the following areas: Educating and interacting with the public - These questions test for knowledge of techniques used to interact effectively with individuals and/or community groups, to educate or inform them about topics of concern, to publicize or clarify agency programs or policies, to negotiate conflicts or resolve complaints, and to represent one's agency or program in a manner in keeping with good public relations practices. Questions may also cover interacting with others in cooperative efforts of public outreach or service. Preparing written material - These questions test for the ability to present information clearly and accurately, and to organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences followed by four restatements of the information. You must then choose the best version. For other questions, you will be given paragraphs with their sentences out of order. You must then choose, from four suggestions, the best order for the sentences. Understanding and interpreting written material - These questions test for the ability to understand and interpret written material. You will be presented with brief reading passages and will be asked questions about the passages. You should base your answers to the questions only on what is presented in the passages and not on what you may happen to know about the topic. Administration - These questions test for knowledge of the managerial functions involved in directing an organization or an organizational segment. These questions cover such areas as: developing objectives and formulating policies; making decisions based on the context of the administrator's position and authority; forecasting and planning; organizing; developing personnel; coordinating and informing; guiding and leading; testing and evaluating; and budgeting. Supervision - These questions test for knowledge of the principles and practices employed in planning, organizing, and controlling the activities of a work unit toward predetermined objectives. The concepts covered, usually in a situational question format, include such topics as assigning and reviewing work; evaluating performance; maintaining work standards; motivating and developing subordinates; implementing procedural change; increasing efficiency; and dealing with problems of absenteeism, morale, and discipline. Test guide: The New York State Department of Civil Service has not prepared a test guide for this examination. However, candidates may find information in the publication 'General Guide to Written Tests' helpful in preparing for this test. This publication is available online at: https://www.cs.ny.gov/testing/testguides.cfm . NOTE : The use of a quiet, hand-held solar or battery powered calculator is recommended for this examination. Devices with typewriter keyboards such as computers, spell-checkers, personal digital assistants, address books, language translators, dictionaries, and any similar devices are prohibited. NOTE : If you have not received notice within three days of the examination date of December 19 , 2026, call the Commission (572-0862). IT IS THE RESPONSIBILITY OF THE CANDIDATE TO NOTIFY THIS COMMISSION, IN WRITING, OF ANY CHANGE OF NAME, MAILING/LEGAL/EMAIL ADDRESS, OR PHONE NUMBER: INDICATE EXAMINATION NUMBER AND TITLE, AND YOUR SOCIAL SECURITY NUMB DISABLED VETERANS : Visit our homepage at www.nassaucivilservice.com to view information (including a downloadable credit request form) on a recent amendment to the New York Constitution regarding the award and use of additional credits for certain disabled veterans on civil service examinations.
GENERAL INFORMATION
1. APPLYING : Inquiries should be directed to the Executive Director, Nassau County Civil Service Commission. The Commission does not accept responsibility for non-delivery or delivery delays of emails due to issues with

DEPARTMENT OF SOCIAL SERVICES, NASSAU COUNTY (NSS)